Lowongan Kerja CUSTOMER SERVICE REPRESENTATIVE PT.OCI KALTIM MELAMINE,

OCI KALTIM MELAMINE, PT



OCI Melamine is the world’s largest melamine producer; have reliable and state-of-the-art melamine manufacturing facilities in the Netherlands, Indonesia and China. Through our Joint Venture company in Indonesia, PT. OCI KALTIM MELAMINE, we are seeking candidates in Jakarta to fill the postion of:



CUSTOMER SERVICE REPRESENTATIVE



Purpose of the job:



Manages the Order Execution process, as described in the Delivery Handling process.

Responsible for correct registration of customer complaints and to inform the Complaint owner.

Is responsible for correct processing of Letters of Credit, and for requesting amendments where required. Managing all exports documents related to be error free

Since multi level contacts contribute to customer service, the customer service employee will be responsible for peer-to-peer contacts at the customers and record information resulting from it, in the designated tool.



Requirements and knowledge



Bachelor Degree in Chemical Engineering/Marketing is preferred.

Good proficiency in Microsoft Office.

Working knowledge in SAP Sales Distribution Module is a must.

Understanding of customer satisfaction principles.

Fluency in the English language, both oral and written.

Understanding of logistics processes.

Three years relevant experience of industrial chemical products.

Proactive, independent, team player and committed attitude towards work.



If you fulfill the above qualification, send your current CV and passport photo



to: asmira@ocikaltim.com



CC : gregory.pantow@ocinitrogen.com



*ONLY QUALIFIED CANDIDATES WILL BE SHORTLISTED*



Career Level Entry Level

Yr(s) of Exp 3 years

Qualification Degree

Industry Chemical/Plastic/Paper/Petrochemical

Job Function Sales, CS & Business Devpt > Customer Service - Supervisor/Officer

Location DKI Jakarta

Salary Negotiable

Employment Type Full Time, Permanent

Benefits Performance bonus